We want you to have an easy and comfortable start in Australia and, therefore, on your arrival we will pick you up at Tullarmarine - Melbourne Airport (24/7 service - conditions apply). From Melbourne we will bring you directly to our depot in Castlemaine. To give you time to relax from the flight our long-term rental customers will get the first night accommodation in a comfortable cabin free (conditions apply).
Pick-up of the vehicle:
When picking-up the vehicle you will get a in-depth introduction in your vehicle and you can also get a test drive with us.
You will get a free road atlas Australia and we will be happy to assist you with all your questions about your trip, route planning, things to see and do etc.
Route planning:
To make customised route suggestions please complete this form at least 3 weeks before setting out on your journey. You will be able to choose one of our route suggestions while still at home. You will benefit from our know-how as AUSTRALIA SPECIALIST.
Please note, that we have to charge a fee of AUD 330,00 for the preparing of a itinerary suggestion if you do not rent a vehicle with us
For your safety:
All vehicles get a thorough European standard service before handed out to the customer.
Every station wagon, 4WD and Campervan comes with a 7.500km full warranty. After that, until the end of your trip, we still bear 50% of repair costs (if not caused by customers failure). For an additional charge of AUD 759,00 we give a full warranty for the length of your trip. The vehicle has to be serviced every 7.500km. The invoices for the services have to be presented when returning the vehicle.
Every motorcycle comes with a full warranty for the whole rental period. The motorcycles have to be serviced every 5.000km. The invoices for the services have to be presented when returning the motorcycle.
We want you to have a carefree and enjoyable time.
